Privacy Policy

When you submit an inquiry, contact form, or newsletter signup, we collect the details you choose to share - typically your name, company, email, phone number, country, and the message or product list attached to the request.

Our site also logs standard technical information through our hosting provider (Vercel) and analytics (Vercel Analytics, Speed Insights). This includes anonymised data such as the pages you visit, approximate region, device type, and referring URL. We do not use third-party advertising trackers.

Inquiry and contact details are used solely to respond to your request, prepare quotations, arrange samples, and coordinate shipping. We will not sell or rent your data to third parties.

Aggregated, non-identifying analytics help us understand which products draw interest and where to improve the site's performance and accessibility.

Inquiry submissions trigger an internal email to our sales team and an automated confirmation to the address you provided, sent via Resend. If you opt into the newsletter, you can unsubscribe at any time using the link in the footer of every campaign.

We use a small amount of browser local storage to remember items you have added to your Inquiry cart between visits. This data lives on your device and is never transmitted to us until you submit the inquiry form.

Performance analytics may set first-party cookies. You can clear or block these at any time through your browser settings without breaking the site.

We rely on a small set of vetted processors to operate this site: Vercel (hosting and analytics) and Resend (transactional email). Each holds your data only for as long as needed to deliver their service and is bound by their own published privacy commitments.

Inquiry and contact records are retained for as long as our commercial relationship requires, typically up to seven years for accounting and audit purposes. You may request earlier deletion at any time by writing to us.

We export to more than 40 countries. To respond to inquiries from across the world, your information may be processed in jurisdictions outside your own. We apply the same standard of care wherever data is handled.

You may request a copy of the personal data we hold about you, ask us to correct it, or request that we erase it. Email the address below and we will respond within 30 days.

Our products and services are intended for businesses, government bodies, and adult buyers. We do not knowingly collect information from anyone under 18.

We may update this policy from time to time. Material changes will be reflected in the effective date below; please review periodically.